Acrylic cake toppers are reusable and can be immersed in warm soapy water and carefully wiped. Please do not place inside the dishwasher. Our Wooden cake toppers have a food safe stake and can be reused. We recommend that you do not submerge in water. Mirrored acrylic scratches easily so please take care when wiping. We recommend you only damp wipe the stake. All cake toppers should be stored in a box to avoid breakage.

These items are NOT dishwasher safe. HAND WASH ONLY WITH COLD WATER AND DRY IMMEDIATELY AFTER. Prolonged exposure to moisture and direct heat/sunlight should be avoided.

We strongly recommend using a skewer to make a hole and then place the topper into the cake. Do NOT use the text to push the topper in, instead use the stake only. Our toppers are designed to be strong, however if you have selected a script font, they will still be delicate.

We do not replace toppers if you break them when inserting into the cake.

Yes, they can! They are made from acrylic or wood, which are flammable materials. Do not place candles underneath or close to the topper

Our products are made using a laser engraving machine and sometimes, charring or slight burning during the cutting process can occur on the outside of the wood, particularly on the back. Where possible, products are hand sanded to remove any excessive charring. Minor laser charring is not considered a fault.

At 3D Brothers, we take a lot of care in packaging your product however if it arrives damaged, please email/whatsapp a photo within 24 hours of arrival and we will happily replace it for you.

Please choose carefully as we do not accept refunds due to the custom made nature of our products. With custom made products, please ensure you check the spelling of required text as we do not accept returns if you have approved a design and there is a spelling mistake.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

2-3 Business days

Regular shipping time for surrounding areas within Western Cape – 1 business day, outlying areas outside of Western Cape, 1 – 2 business days

Yes